Today we say goodbye 
to the forum and introduce GetSatisfaction. With GetSatisfaction we can more efficiently handle your support calls, questions and ideas. As you can see there is also a feedback tab on the left of your screen. You can use that to create a message to us on the fly. We’re looking forward to your feedback.
Tag Archive for 'support'
Thank you all for the feedback on VistaGlazz 2.0
We’re glad to see that it enables a lot of people to use custom themes on their systems. With this post I’d like to address a few questions we’ve got by email or on the forum:
It says my system is not supported, what does that mean?
We try to make VistaGlazz compatible with a lot of systems. However there are a few culture specific Windows versions that have their own unique files that need patching, which are hard for us to support. Another reason your files might not be supported could mean that Microsoft released a small update. Late January or early February we’ll release VistaGlazz 2.1 with enhanced patching routines.
I can patch my system but not my aero style
Aero patches are only available on Windows Vista (Aero editions: Home Premium, Ultimate etc.). Microsoft introduced Aero with Windows Vista, that rules out Windows XP support. In Windows 7 maximized windows are already transparent, so there’s no need for a patched Aero.
If you have any problems installing visual styles or patching your system please have a look at the VistaGlazz help file. You can find it in your Start Menu or by pressing F1 in VistaGlazz.